The fine print (Please read)
Our only realistic means of communications with you regarding the wait list information is through e-mail. Please make sure that you enter the e-mail address correctly when you sign up, and please add ‘email@example.com’ to your safe senders list so that you don’t miss messages that we may send to you. When we start a new batch, we send out messages to the people next in line. We do send out a few reminders, but if we don’t get a response, we have to remove the person from the list.
Approximate build and delivery times are indeed approximate and can be influenced greatly by several factors such as availability of materials, how dry the agreed billets of wood actually turn out to be when they arrive, etc.
The deposit is charged at the time of starting work (i.e. spending hours) and ordering materials. Hence, it should not be considered refundable. Chances are that there is someone else lower down on the waiting list who will be happy to take over the build, and we can solve situations where you need to back out of the order in that way. As a security for both yourself (i.e. make sure that you have thought the purchase through) and for us (i.e. to make sure our efforts are paid for) we charge a fixed deposit up front.
Payment is accepted as wire transfer or PayPal. If you choose PayPal, you will have to cover the fees, which range from 3.9% to 4.9%.
The costs for Strandberg Guitars to complete a Made to Measure build however are in SEK. For this reason, we can only quote prices in SEK, although we will gladly help look up the exchange rate at a given point in time. Exchange rates fluctuate and it is your responsibility to keep track of this. Should you find that the exchange rate is particularly favorable at some point in time before the build is completed, Strandberg Guitars can accept a pre-payment, partial or in full, recognizing that this does not buy any special privileges.
Builds are assigned a serial number when the deposit is accepted, but they are not always completed in serial number order. Sometimes it is more efficient to bundle together builds with similar construction, similar destinations, or other aspects, which means that they are completed out of sequence. Sometimes an instrument with a particular feature is needed for a trade show, demo, or some high profile event. This should not affect the approximate delivery date that you given at the time of order.