We strive to achieve and maintain the highest quality standard possible on all of our guitars, whether that is in design, engineering, materials, components, and workmanship. It is a never-ending goal to attain perfection but we do have to face the reality of dealing with two factors that are inherently imperfect: woods and human labor.
The Beautiful and Expected Character of Wood
Woods are organic natural materials that vary widely in density and composition from one log to another, even of the same species from a single tree. Woods cannot and never will have the consistency of plastic, metals or glass. Even with this challenge, we design and build the instruments to hold extremely tight tolerances — within hundreds of a mm/thousands of an inch.
This endeavor is combined with human labor and workmanship. Our builders all have a minimum of 8 years of experience in guitar building and assembly but even they make very minor mistakes while handling the instruments during production. Sometimes the minor finish blemishes cannot be repaired since the materials are — you guessed it — imperfect woods. Beautiful materials and many hours of sanding, painting and assembly have already gone into these instruments but a very small percentage of instruments end up with some “beauty defects” that cannot be removed or repaired without damaging the instrument even further.